aboutSoiciam8

Frequently asked questions

Curious about how our pricing works and what you'll receive in return ?

Expect nothing less than meticulously curated content. When it comes to visual materials, we always ensure top-notch quality. Check out our Examples for a glimpse.

How to Make Payments ?

All payments are securely processed through Stripe. You can conveniently pay using all major credit cards.

Interested in a Free Trial ?

Yes, we offer a 7-day free trial. Get started on our pricing page today.

No Hidden Costs ?

Rest assured, our prices are transparent and fixed, with no hidden charges.

Currency Conversion and Charges ?

While our prices are in USD, they will be automatically converted to your local currency during billing.

Ready to Dive In ?

To start using SociaM8, simply head over to our pricing page and click on 'Get Started.' We'll only require your credit details once to kickstart your subscription.

How Do We Decide What to Post ?

Upon signup, you'll complete a questionnaire to align expectations regarding your content preferences, business specifics, and industry. Don't worry; we'll only share relevant content tailored to your business, just as we do for our own.

Do I Need to Share My Login Details ?

No, you don't have to provide your login details. Instead, you can grant us permission to post via our dedicated tool during the onboarding process.

When Can I Expect Posts After Subscribing ?

You'll receive your trial content within 3 working days after signing up.

What Support Do You Provide ?

We offer a comprehensive knowledge base to address common issues. Need further assistance? We provide 24/7 instant live chat support.

Will the content be generic ?

No, we make it a priority to ensure that the content we share is highly tailored to your business and industry. That's why we invest time and effort in researching your market before getting started.

What If I'm Dissatisfied with the Content or Want to Change the Focus ?

We welcome feedback and are open to making adjustments. You can submit your feedback here.

Don't Have Social Media Pages Yet? Can We Help ?

Absolutely, start a chat with us, and we'll assist you with the setup.

Can I Still Post Content on My Social Channels ?

Yes, while our service primarily focuses on providing daily content, you're free to post additional content as desired. After all, it's your brand and your social media page.

Who's Responsible for Creating the Posts ?

We have a dedicated team of social media experts trained to curate, discover, and publish ideal content. They bring with them extensive experience across various brands and industries.

What Results Can You Deliver ?

Our main objective is to enhance your social media presence, ensuring that when potential customers visit your page, they encounter content from you! Organic social media content targets your existing follower base.

For targeting new followers, we recommend incorporating a paid advertising budget. Reach out to us for further details or visit our SociaM8 Ads product page.

Additionally, we can tailor your organic content to generate more engagement or drive more sales upon request via the Feedback form in your Manage Account hub. However, while we can't guarantee specific results, our team will consider your feedback to craft posts aligned with your objectives.